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Privacy Policy

Privacy Policy

This privacy policy is established in accordance with Japan’s Act on the Protection of Personal Information (hereinafter referred to as the “APPI”) and includes the following three parts:

Mizkan Group Privacy Policy

Mizkan Holdings Co., Ltd. and other affiliated companies (hereinafter referred to as “the Mizkan Group,” collectively or individually) shall recognize the importance of protecting the personal information of customers, business partners, and employees (hereinafter referred to as “the concerned”), comply with the APPI and other relevant laws and regulations, and properly handle personal information.

1. Collecting personal information

The Mizkan Group may collect personal information to the extent necessary as part of business activities, including to respond to requests made by the concerned to the Mizkan Group.
The Mizkan Group will use legitimate and appropriate means when collecting personal information through a third party such as a contractor, or from information that is publicly available.

The following are among the items of personal information that may be collected by the Mizkan Group occasionally.

  • Name
  • Address
  • Email address
  • Social media account
  • Telephone number
  • Date of birth
  • Gender
  • Data that can be used to identify the concerned obtained by using cookies
  • Data that can be used to identify the concerned obtained by using advertising identifiers (IDFA/ADID)
  • Other information provided to the Mizkan Group by the concerned

2. Purpose of use of personal information

The Mizkan Group uses the personal information of the concerned in planning and development, manufacturing, sales and distribution, and other related operations for seasonings, food products, natto (fermented soybeans) and other food products manufactured or distributed by the Mizkan Group, to the extent necessary to fulfil the purpose of use described in the “Purpose of use” section below. (Written personal information that has been directly collected may be used to the extent necessary to fulfil any other purpose of use clearly specified to the concerned in advance or that the concerned has indicated in its sharing of personal information, in addition to fulfilling the purpose of use stated in the “Purpose of use” section below.)

Purpose of use

  • To fulfil transactions related to the sales, delivery, and payment of the products, rights, and services of the Mizkan Group or a third party
  • To provide information relating to competitions, confirm competition entry requirements, announce competition draws and winners, and to send competition prizes
  • To provide notices on events, and to hold, manage, and organize events
  • To contact winners of joint competitions with supermarkets and other partners, and to deliver competition prizes
  • To provide information on the products and services of the Mizkan Group by e-mail, direct mail, postal mail, telephone, and other communication tools
  • To send gifts, products, or services on behalf of the concerned (the personal information of the recipient will be used for delivery)
  • To exercise rights and fulfil obligations under a contract or law
  • To respond to inquiries or complaints relating to products and services, and record the responses
  • To register and provide notices on tours of Mizkan Group facilities, and to contact in case of emergency
  • To carry out surveys to develop and improve products, and other activities to improve the quality of products and services
  • To develop and improve the products and services of the Mizkan Group and its contractors, and other activities for quality improvement
  • To send greetings for celebrations and condolences
  • For system maintenance and to respond to system failures
  • For confirmation and communication as required through the course of business activities
  • To create statistically-processed anonymized information
  • In relation to the personal information of people who have posted information or entered competitions on websites operated by the Mizkan Group, to use material posted on or entered through the website or application software in order to advertise the Mizkan Group

    *The publicity rights, copyrights, and other industrial property rights regarding the applicable posts on the website operated by the Mizkan Group belong to the individual who made the post or entry; provided, however, that the concerned will grant to the Mizkan Group a worldwide, royalty-free, non-exclusive license to use, reproduce, make public, transmit, distribute, transfer, rent out, translate, and adapt the applicable posts, and will not exercise their moral rights as authors

  • To provide affiliate services
  • Analysis of the personal information of the concerned and the development, advertising, promotion, and marketing activities for products and services of Mizkan Group, and research and statistical analysis of marketing data by methods including the following:
    (1)

    Methods of providing personal information of the concerned held by the Mizkan Group (*1) to a third party (*2) in a form that does not identify the individual and combining it to personal information of the concerned and other information related to the concerned held by the third party.

    (2)

    Methods whereby the Mizkan Group obtains the personal information of the concerned held by a third party in a form that does not identify the individual and combines it to the personal information of the concerned and other information related to the concerned held by the Mizkan Group.

    (3)

    Methods that combine (1) and (2)

    (*1)

    "Personal information of the concerned" in this section includes the following information:

    ・Personal information obtained by the Mizkan Group, as well as purchase history and other attribute information of the concerned.

    ・Browsing history, etc. of the concerned from Mizkan Group websites, digital platform operators, and advertising companies, etc. collected by using cookies and advertising identifiers (IDFA/ADID).

    (*2)

    "Third party" in this section refers to partner businesses, including advertising companies in the digital marketing field.

  • Where contracted by customers or business partners, to handle personal information as requested (including the contracted delivery of products, and any necessary communication relating to the delivery)
  • To confirm postal addresses and cross-check with third-party information for marketing activities and advertising
  • In addition to the above, manage the information of the concerned, and other communication and management of responses (confirming the name, address, age, and other information of the concerned thereof)
  • Provide data to third-party companies engaged in website and data management, including those located abroad in Canada, United States, etc. (such companies will use personal information of the concerned only for the purpose of development and improvement of their products and services provided to Mizkan Group)
  • For any other purpose with the prior consent of the concerned

When the need to use personal information arises beyond the scope reasonably deemed to be related to the purpose of use, the Mizkan Group shall notify the concerned of the purpose of use and obtain consent in advance. The Mizkan Group shall not use personal information in a manner inconsistent with the purpose of use if such consent of the concerned is not obtained.
In addition, in accordance with this privacy policy, the personal information of the concerned may be transferred to, held and handled in countries other than their country of residence, such as countries where Mizkan Group's contractors are located, in order to achieve the purpose of use.

3. Management and protection of personal information, and supervision of contractors

(1) Management and protection of personal information

Regarding the handling of personal information provided, the Mizkan Group will establish appropriate and reasonable security control measures to secure personal information from unauthorized disclosure to outside parties. We will also take appropriate and reasonable security measures to protect personal information from threats such as unauthorized access from external parties.

(2) Supervision of contractors

The Mizkan Group may entrust the handling of personal information to a contractor. In such a case, we will confirm the status of the handling of personal information by a contractor and take measures such as entering into a contract with the contractor to ensure that they manage personal information appropriately and rigorously.

(3) Details of management and protection of personal information and supervision of contractors

Please contact the Mizkan Group's contact desk listed in "6. Disclosure, correction, addition, deletion, discontinuance of use, etc. and inquiries concerning personal information” for the details of measures taken for the secure control and protection of personal information and supervision of contractors.

4. Provision of personal information to third parties and joint utilization of personal information

(1) Provision of personal information to third parties

The Mizkan Group does not disclose or provide personal information of those concerned to any third party (third parties do not include outsourcing companies listed in 3 (2) above or the business partners listed in 4 (2) below); with the exception of the following cases:

1.

When the personal information is provided to partner businesses of the Mizkan Group for the development, advertisement, promotion, and marketing activities for Mizkan Group products and services and research and statistical analysis of marketing data as described above in "2. Purpose of use of personal information"

2.

When the Mizkan Group provides necessary information to settlement agents and credit card issuers to which the Mizkan Group is outsourcing settlement services and other related services (including identity verification, billing address verification, credit checks, fraud detection and prevention, etc.)

3.

When personal information has been processed into anonymized statistical data

4.

When required by laws and regulations

5.

When consent of the concerned has been obtained

(2) Joint utilization

The Mizkan Group will jointly utilize personal information of the concerned as described in the table below:

ItemContent
(1) Group companies within the scope of joint utilization Mizkan Group may share personal information with any of these affiliated entities: Mizkan Holdings Co., Ltd.; Mizkan J plus Holdings Co., Ltd.; Mizkan Co., Ltd.; Mizkan Partners Co., Ltd.; Mizkan Logitec Co., Ltd.; Nakano Sumise Co., Ltd.; Mizkan Asset Co., Ltd.; Nakano Asset Global Ltd.; Nakano Asset UK Limited; Mizkan AMS B.V.; Mizkan America Holdings, Inc.; Mizkan America, Inc.; Mizkan America Partners, Inc, Mizkan Euro Holdings Limited; Mizkan Euro Ltd.; Mizkan Euro Partners Limited; MIZKAN ASIA PACIFIC PTE. LTD.; Mizkan China Co., Ltd.; ZENB JAPAN Co., Ltd.; ZENB US, Inc., ZENB UK LTD.; BORN SIMPLE Brands LLC; IMAGINE REAL ESTATE LLC
(2) Purpose of joint utilization The same as the purpose of use of personal information described above in “2. Purpose of use of personal information.”
(3) Personal information items that may be jointly utilized Personal information as described above in “1. Collecting personal information.”
(4) Name, address, and name of representative of the party responsible for managing personal information to be shared Mizkan Holdings Co., Ltd.
2-6 Nakamura-Cho, Handa-Shi, Aichi-Ken 475-8585, Japan
Division General Manager Tomoyo Hikosaka, Internal Control Division

The handling of joint utilization of personal information may be revised as necessary. In that case, notification or public announcements will be made in advance.

5. Personally referable information

The Mizkan Group may obtain personally referable information such as cookies and advertising identifiers (IDFA/ADID) from other businesses (including but not limited to data management platform vendors and partner businesses in the digital marketing field) and combine it with the personal information of the concerned and use this data for the purposes described in "2. Purpose of use of personal information.”

6.Disclosure, correction, addition, deletion, discontinuance of use, etc., and inquiries concerning personal information

Whenever the Mizkan Group receives a request from the concerned for disclosure, correction, addition, deletion, discontinuance of use, etc., concerning personal information in accordance with the APPI, we will promptly respond to such a request within a reasonable scope in accordance with prescribed procedures. Please contact the following contact desk.

Contact desk

The Mizkan Group’s contact desk for inquiries and procedures regarding personal information is available at this link (hereinafter referred to as "contact desk"). Please note that we cannot respond to requests made in-person at our offices.

Public announcements regarding personal information subject to disclosure requests (hereinafter referred to as “retained personal data″)

ItemContent
(1) Name of Mizkan Group affiliated entities that handle personal information, addresses, and name of representatives View here
(2) Purpose of use The same as the purpose of the use described in “2. Purpose of use of personal information” above.
(3) Procedures for processing disclosure of personal information Please use the contact desk.
(4) Security control measures to be taken by the Mizkan Group regarding retained personal data Please use the contact desk for any inquiry regarding security control measures described in "3. Management and protection of personal information, and supervision of contractors”
(5) Feedback Please share feedback on the handling of retained personal data via the contact desk.

7. Revision of the privacy policy

The Mizkan Group shall continuously improve its approach to the protection of personal information. Accordingly, this privacy policy may be revised without prior notice.

Handling information of the concerned using the Mizkan Group website

In addition to the "Mizkan Group Privacy Policy" above, information described below that cannot be used to identify specific individuals may be obtained for the purpose of Mizkan Group products and services development, quality improvement, system and services improvement, and advertising and marketing activities.

1. Use of cookies

(1) Cookies

The Mizkan Group's website contains pages that use cookies to track website usage, distribute advertisements, and collect statistical data for the purpose of providing better services to users. Cookies are one of the mechanisms that enable the website server to identify users. Although cookies identify the browsers used by website users, they do not contain personal information from which the concerned can be identified. By adjusting browser settings, the concerned can reject cookies or display warnings when accepting cookies. When rejecting cookies, some website services may not be accessible.

(2) Services provided by third-party providers and opting out of cookies

The Mizkan Group uses third-party services that use cookies. In some cases, third-party service providers may receive non-identifying information about the concerned.
Third-party service providers use cookies to deliver optimized advertisements on various websites based on the user’s past access to the Mizkan Group website. Those wishing to opt out of third-party cookies can do so by visiting the websites below:

Google (Advertisements) (Google Analytics)
Meta (Facebook) (Instagram)
Yahoo! JAPAN http://btoptout.yahoo.co.jp/optout/preferences.html
LINE https://optout.tr.line.me/
X https://business.x.com/en/help/troubleshooting/how-x-ads-work.html
Criteo https://www.criteo.com/privacy/
SmartNews https://www.smartnews-ads.com/optout/
Rakuten Group, Inc. https://grp12.ias.rakuten.co.jp/optout/index.html
DOCOMO InsightMarketing, INC. https://www.di-pink.com/policy.html

2. Access log

Access information of the concerned using the Mizkan Group website will be stored as an access log on the web server. Except in limited circumstances such as when required by law, this data will be used only for the following purposes:

  • To clarify and resolve the causes of problems that occur on the web server.
  • To improve the website to better satisfy our customers.
  • To use the web site's statistical data without identifying individual users.

3. Guarantee and limitation of liability

The Mizkan Group website includes links to external websites. Please note that the Mizkan Group will bear no liability for the collection or use of personal information, the contracting of or provision of personal information to third parties, or the website content, for linked websites.
Users always have the option of refusing to provide the personal information requested. However, in that case some services on the Mizkan Group website may become available.
The Mizkan Group strives to ensure security by means of security technology such as the encoding of personal information by SSL (Secure Sockets Layer) as necessary, so that the personal information provided by customers on the Mizkan Group website cannot be intercepted by a third party during transmission.

Handling of personal information relating to recruitment

1. Collecting personal information

The Mizkan Group may collect, to the extent necessary, the personal information of job applicants through the course of recruitment activities.
Furthermore, the Mizkan Group will use legitimate and appropriate measures when collecting personal information through a third party such as a contractor.

2. Purpose of use of personal information

The Mizkan Group uses written personal information that has been directly collected (including information input directly onto the website) only to the extent necessary to fulfil the purpose of use that has been clearly specified to job applicants in advance.

Personal information obtained by measures other than the above shall be used to the extent necessary to fulfil the purpose of use described below:

1.

Mizkan Group recruiting activities, including sending company information to job applicants, assessment, and notifying assessment results

2.

Creation of statistically-processed anonymized information

When the need to use personal information arises beyond the scope reasonably deemed to be related to the purpose of use, the Mizkan Group shall notify the individual of the purpose of use and obtain consent in advance. The Mizkan Group shall not use personal information for this purpose of use if consent is not obtained.

3. Management and protection of personal information and supervision of contractors

The Mizkan Group will manage personal information provided by job applicants appropriately and rigorously, and strive to prevent unauthorized disclosure to external parties. We will also take appropriate and reasonable security control measures to protect the personal information of job applicants from threats such as unauthorized access from external parties.

The Mizkan Group may entrust the handling of personal information to a contractor. In such a case, the Mizkan Group will take measures such as entering into a contract with the contractor to ensure that they manage the personal information of job applicants appropriately and rigorously.
In addition, the handling of retained personal data is as follows.

  • The purpose of use of retained personal data by the Mizkan Group is the same as that described in “2. Purpose of use of personal information” under “Handling of personal information relating to recruitment.”
  • For details of measures taken by the Mizkan Group to ensure the secure control and protection of retained personal data and supervision of contractors, please contact the Mizkan Group by using the "Employment inquiry form” described in "5. Disclosure, correction, addition, deletion, discontinuance of use, etc. and inquiries concerning personal information.”
  • Please click here for the address and name of the company and name of the representative handling retained personal data held by the Mizkan Group.
  • The procedures for disclosure, correction, addition, deletion, discontinuance of use, etc. of retained personal data are as described in "5. Disclosure, correction, addition, deletion, discontinuance of use, etc. and inquiries concerning personal information.”
  • To contact us regarding the handling of retained personal data in our possession please use the "Employment inquiry form” described in "5. Disclosure, correction, addition, deletion, discontinuance of use, etc. and inquiries concerning personal information.”

4. Provision of personal information to third parties and joint utilization of personal information

(1) Provision of personal information to third parties

The Mizkan Group does not disclose or provide the personal information of job applicants to any third party, with the exception of the following cases: (Third parties do not include outsourcing companies listed in 3 (2) above)

1.

When the consent of the job applicants has been obtained

2.

When personal information has been processed into anonymized statistical data

3.

When the disclosure or submission of personal information is requested according to laws and regulations

(2) Joint utilization

The Mizkan Group will jointly utilize personal information of applicants for employment as described below:

ItemContent
(1) Group companies within the scope of joint utilization Mizkan Group may share personal information with any of these affiliated entities: Mizkan Holdings Co., Ltd.; Mizkan J plus Holdings Co., Ltd.; Mizkan Co., Ltd.; Mizkan Partners Co., Ltd.; Mizkan Logitec Co., Ltd.; Nakano Sumise Co., Ltd.; Mizkan Asset Co., Ltd.; Nakano Asset Global Ltd.; Nakano Asset UK Limited; Mizkan AMS B.V.; Mizkan America Holdings, Inc.; Mizkan America, Inc.; Mizkan America Partners, Inc.; Mizkan Euro Holdings Limited; Mizkan Euro Ltd.; Mizkan Euro Partners Limited; MIZKAN ASIA PACIFIC PTE. LTD.; Mizkan China Co., Ltd.; ZENB JAPAN Co., Ltd.; ZENB US, Inc.; ZENB UK Ltd.; BORN SIMPLE Brands LLC; IMAGINE REAL ESTATE LLC
(2) Purpose of joint utilization The same as the purpose of use of personal information described above in “2. Purpose of use of personal information.”
(3) Personal information items that may be jointly utilized Personal information as described above in “1. Collecting personal information” under “Mizkan Group Privacy Policy.”
(4) Name, address, and name of representative of the party responsible for managing personal information to be shared Mizkan J plus Holdings Co.
2-6 Nakamura-Cho, Handa-Shi, Aichi-Ken 475-8585, Japan
Division General Manager Nahoko Aritomi, Human Resources Management Division

The handling of joint utilization of personal information may be revised as necessary. In that case, notification or public announcements will be made in advance.

5. Disclosure, correction, addition, deletion, discontinuance of use, etc. and inquiries concerning personal information

The Mizkan Group will strive to respond promptly to disclose, correct, add, delete, or cease utilization of personal information where requested by a job applicant, to the extent reasonable and according to specified procedures. To make such a request, please contact us through the employment inquiry form below:

Employment inquiry form

6. Personal information collected from job applicants

The Mizkan Group will take measures to discard or erase personal information collected from job applicants, at the conclusion of recruiting activities pertaining to them.

7. Revision of “Handling of personal information relating to recruitment”

At the Mizkan Group, we shall continuously improve our approach to the protection of personal information. As such, “Handling of personal information relating to recruitment” may be revised without prior notice.

(updated: May 14, 2024)